Simplify and optimize
your freight and logistics journey
for total transparency
Global Knows
Phase one
Container Management
Job Bookings & Dispatch
Manage bookings with ease, no matter how many legs are required for success. With built-in functionality for RMP, RCS, SES, and Seal, meeting your compliance obligations is simpler than ever. Plus, Mapbox integration brings location management and routing to life, helping you reduce waste and optimize efficiency.
Dynamic Dispatch Hub
It’s all about simplifying workflows and
making dispatch more efficient. Dispatchers can now easily customize their view by
rearranging columns, setting filter tabs, and
pinning key information, ensuring the most
relevant details are always front and center.
Driver’s Mate APP
Take the stress out of dispatching. Create lots of different views that bend and adapt to fit whatever you need to get done. It means you can organize things exactly how you want, depending on the workflow or where the job is at, what the customer needs, or what’s most important at the time.
Real-time Port Integration
Stay on top of deadlines, avoid costly container penalties and ensure things run smoother for your operations and customers.
APIs are like messengers for computer programs. They help different software talk to each other so sharing information with customers, suppliers and third parties super easy. It means sharing information effortlessly, like job details and updates, helping everyone stay on the same page without any hassles or confusion.
The future of freight and logistics management.
Customer Portal
Customers can manage everything online. They can add jobs, see the costs, know where their shipments are, offering full transparency of your work flow all with a click of a button. It's all about making things convenient and keeping them in the loop without making phone calls.
Job Booking
Manage bookings with ease, no matter how many legs are required for success. With built-in functionality for RMP, RCS, SES, and Seal, meeting your compliance obligations is simpler than ever. Plus, Mapbox integration brings location management and routing to life, helping you reduce waste and optimize efficiency.
Dynamic Dispatch Hub
It’s all about simplifying workflows and making dispatch more efficient. Dispatchers can now easily customize their view by rearranging columns, setting filters, and pinning key information, ensuring the most relevant details are always front and center. With the ability to save preset layouts, users can switch between views quickly, adapting to different dispatch scenarios. Plus, features like color-coded status tracking and automated last free and detention date calculations help streamline decision-making, reducing the risk of missed deadlines. Optional Portconnect integration also brings real-time updates right into the dispatch screen.
Real-time Port Integration
Take the guesswork out of your booking process with Port Connect Integration. Automatically populate key fields with accurate, real-time information, reducing errors and helping you avoid costly penalties. Stay informed with the critical data you need—right when you need it.
FAF
Easily manage your FAF with FAF Groups, full history tracking, and the option to set future rates that apply automatically at the right time. You can review the FAF applied to any booking at any point, ensuring transparency and accuracy.
Reporting
Stay on top of your transport operations with embedded Power BI reports. Instantly access a suite of key KPIs like on-time performance, delivery delays, dwell time, all in one place. Make informed decisions, resolve issues faster, and keep everything running smoothly without sifting through mountains of data. Get the insights you need—right when you need them. Additionally you can gain full control of your data with Microsoft Power BI integration. Easily pull data into your custom-designed reports and combine it with other sources for a complete view of your operations. Stay informed and make smarter decisions with a unified, real-time picture of your business performance.
Driver's Mate APP
Designed to simplify and enhance drivers’ efficiency. Once jobs are assigned, you can give drivers full control over their routes and tasks, making navigation and management seamless. Real-time tracking ensures freight is accounted for throughout the journey. Drivers can capture photos of deliveries or damaged goods, even when out of network coverage, with the store-and-forward feature. All driver events are recorded and updated instantly across all user access keeping all stakeholders informed and streamlining the process. Additional features include optional but and possibly compulsory checks like the Seal Check, which prompts drivers to verify the seal’s integrity before proceeding, adding the verification information to the booking history. Drivers will also receive real-time notifications of any changes made to the route plan by dispatch, ensuring they are always up-to-date and able to adjust as needed.
Divisions
Handle resources, bookings, and what’s going on in all your depots, branches, divisions, and the whole organization. This makes it easier to put loads together, know who’s doing what, plan for what’s coming and going now and in the future, have visibility of changes, and be ready to adapt instantly, and keep your trucks being used to their full potential. Whether you need to focus on what impacts a specific business unit or see the bigger picture for the entire organisation, Divisions has got you covered.
Stacks (under development)
It's about making things easier and more practical for everyone. Dispatchers can track and group containers in stacks so that drivers can assign jobs to their vehicle based on the container that makes sense for them, depending on what the port allocates to them or its location in a work site.
Hubbing (under development)
Keep an eye on where the containers are in real-time, use resources wisely, avoid delays, save cash, and make use of hubs to keep things streamlined and well-organized.
Accounting Integrations (under development)
Microsoft Dynamics, Net Suite, Xero and many more.
Seamless Connectivity
APIs are like messengers for computer programs. They help different software talk to each other so sharing information with customers, suppliers and third parties super easy. It means sharing information effortlessly, like job details and updates, helping everyone stay on the same page without any hassles or confusion.
Subscriber-Driven Control
Enjoy complete control over your operations with flexible tools to manage customers, users, assets, rates, and locations—all customised to fit your needs. New profile features allow users to personalise their experience by changing themes, switching between accounts, and even adding a profile picture. With advanced configuration options and the reassurance of Microsoft security authorisation, you can confidently tailor your setup for maximum efficiency and security.
Revenue-Cost Automation
Handle the money side of each job without lifting a finger. It takes away the hassle, saves time, and keeps everything clear and organized without us having to do it manually.
Our Story
iCOS Group was originally founded by Chris Grace and Kathryn Ross, with a vision to build smarter technology for the freight and logistics industry. After Chris’s passing in 2003, Kathryn continued to lead the business forward — determined to honour their shared vision and grow the company’s impact.
The name “iCOS” comes from the original acronym: Integrated Cargo Operating System. In 2009, inspired by a shift in the industry and a moment of clarity, Kathryn reimagined the business for a connected, cloud-based future — and iCOS LIVE was born: an “Internet Cargo Operating Solution” designed to be live, real-time, and fully web-based.
Since then, the company has entered a new chapter — one of innovation, determination, and organic growth. iCOS LIVE has been entirely bootstrapped, grown without outside investors.
Accounting Integration(under development)
(under development)
Seamless Integration with Xero Online Accounting
iCOS LIVE + Xero: Streamlining Logistics and Accounting
iCOS LIVE integrates seamlessly with Xero, the leading online accounting software, to simplify financial workflows for transport operators and logistics businesses. This powerful integration eliminates double handling and ensures your operations and accounting stay in perfect sync.
With the iCOS LIVE + Xero integration, you can:
- Automatically export invoicesgenerated in iCOS LIVE directly into Xero.
- Keep your accounts up-to-date with real-time syncing of financial data.
- Reduce admin time and eliminate manual data entry.
- Ensure greater accuracy in billing, reconciliation, and reporting.
Whether you’re a dispatcher, operations manager, or business owner, this integration saves time and boosts confidence in your financial records.
“Less paperwork, more productivity – that’s the iCOS LIVE and Xero way.”
iCOS LIVE + Microsoft Dynamics 365 Business Central: Seamless Business Operations Integration
Connect Your Transport Management with Enterprise Financials
iCOS LIVE offers a robust integration with Microsoft Dynamics 365 Business Central, enabling freight and logistics operators to link their transport management workflows directly with their enterprise resource planning (ERP) system.
This interface streamlines the flow of critical business data such as invoices, customer details, job costing, and payment processing — reducing manual entry and ensuring accuracy across your entire operation.
🔗 Key Benefits:
- Automated Data Sync
Job and delivery details from iCOS LIVE automatically update financial records in Dynamics 365, eliminating double data entry. - Enhanced Billing & Invoicing
Generate accurate invoices faster by syncing transport job costs and customer billing info directly to your ERP. - Comprehensive Reporting
Combine operational logistics data with financial insights for better decision-making and forecasting. - Improved Efficiency
Streamline back-office workflows by connecting dispatch, delivery, and accounting teams on one integrated platform.
With this integration, iCOS LIVE empowers transport businesses to improve financial accuracy, reduce administration time, and enhance overall operational visibility.
iCOS LIVE + NetSuite Accounting Integration
Seamless Transport Management and Financial Control
The integration between iCOS LIVE and NetSuite Accountingdelivers a powerful solution for transport and logistics operators looking to streamline both operational and financial workflows.
With this integration, job and billing data captured in iCOS LIVE is automatically synced with NetSuite’s cloud-based accounting system, eliminating double entry and reducing administrative overhead. Key features include:
- Automated Invoice Export:Instantly push approved invoices from iCOS LIVE into NetSuite for fast, accurate billing.
- Real-Time Data Sync: Keep your financials up to date with job data seamlessly transferred between systems.
- Error Reduction: Minimise data entry mistakes and improve audit trails across operations and accounts.
- Custom Mapping: Tailor the integration to align with your chart of accounts, tax settings, and customer records in NetSuite.
This integration empowers transport companies to gain full visibility of their profitability and financial performance—right from the first booking to the final payment.
Run smarter. Bill faster. Grow with confidence.
For more information or to activate this integration, contact our team today.
Integration Connections
PortConnect
Real-time port updates, fewer delays, and better planning – all in one place.
iCOS LIVE now integration directly with PortConnect, delivering live container status updates from New Zealand’s major ports straight into your transport management workflow.
- Track containers from discharge to clearance
- Eliminate manual data entry and reduce delays
- Automate dispatch and delivery planning
From wharf to warehouse – stay in control every step of the way.
iCOS LIVE + Consignly: Seamless Freight & Warehouse Integration
When warehousing and freight systems talk to each other, great things happen. iCOS LIVE’s integration with Consignly allows warehouse dispatch data to automatically create transport jobs, eliminating double-handling and streamlining operations.
“We now have full visibility from warehouse to delivery, without the admin headaches. It’s a game-changer.”
— A 3PL Operator using iCOS + Consignly
Market 2 X ( M2X)
This integration allows iCOS LIVE users to:
- Receive M2X freight bookings directly into iCOS LIVE, reducing manual entry and speeding up job processing.
- Respond faster to available freight opportunities through real-time connectivity.
- Improve visibility and controlby managing all M2X jobs within your existing iCOS LIVE dispatch workflow.
- Enhance operational efficiency with automatic updates and two-way communication between platforms.
Whether you’re a carrier looking to maximise capacity or a dispatcher wanting to simplify job intake, the iCOS LIVE + M2X integration helps you move faster, smarter, and with confidence.
Seamless Integration with CargoWise via Ntrans
iCOS LIVE is proud to offer a streamlined integration with CargoWise, the global leader in logistics execution software by WiseTech Global. This powerful connection is made possible through our trusted integration partner Ntrans (formerly Clouder Connect), a certified WiseTech Service Partner.
This integration allows data to flow seamlessly from CargoWise into iCOS LIVE and back to CargoWise with status movements, empowering freight forwarders, transport operators, and logistics providers with:
- Real-time Job Synchronisation: Automatically push and pull job data between systems to reduce double handling and manual entry.
- Accurate Milestone Tracking: Share container and delivery status updates between platforms to keep all parties informed and on schedule.
- Improved Operational Efficiency: Eliminate unnecessary delays, reduce errors, and enhance visibility across your supply chain.
- Data Integrity and Compliance: Ensure alignment with international logistics standards and maintain a single source of truth.
Whether you’re managing complex international freight or local last-mile delivery, this integration bridges the gap between global freight systems and local execution on the ground.
iCOS LIVE + Findatruckload Integration
Fill Your Trucks Faster. Effortlessly.
iCOS LIVE integrates with Findatruckload – New Zealand’s leading online freight matching platform – to help transport operators find backloads, reduce empty runs, and maximise fleet efficiency.
With this powerful integration, iCOS LIVE users can:
- Receive Findatruckload jobs directly into iCOS LIVE, ready for dispatch.
- Quickly match available capacity with live freight opportunities.
- Eliminate double entry with seamless job import and automated updates.
- Boost utilisation and profitability by reducing unproductive travel.
This integration is ideal for operators looking to streamline freight matching and keep their trucks full — without disrupting existing workflows.
“Smarter freight matching is just a click away — thanks to iCOS LIVE + Findatruckload.”
iCOS LIVE + Netlogix Integration
Smarter Freight. Connected Workflows.
iCOS LIVE integrates directly with Netlogix, one of Australasia’s leading digital freight networks, to help carriers and logistics providers streamline job management and optimise freight movement.
This seamless integration empowers iCOS LIVE users to:
- Receive Netlogix jobs automatically into their iCOS LIVE system – no rekeying required.
- Manage loads, PODs, and updates in real-time between both platforms.
- Ensure accurate, timely communication with Netlogix through automated status updates and job tracking.
- Reduce admin workload while increasing service performance and visibility.
Designed for transport operators working within or alongside the Netlogix network, this integration supports a more connected, data-driven supply chain.
“Connect once. Deliver smarter. The iCOS LIVE + Netlogix advantage.”
API Integrations Under development
Under development
ICOS GROUP x ARGUS
If you’re using iCOS to manage freight bookings and dispatch, Argus adds the next layer of visibility to your fleet—giving you deeper insights into your vehicles and drivers, while automating compliance.
Why Argus is a Smart Add-On for iCOS Users
- Real-time GPS tracking
Know exactly where your vehicles are at all times with accurate, reliable data. Geo-fencing enables seamless tolling for iCOS LIVE users.
- RUC automation
Automate the entire RUC process to reduce admin work, errors, and costly fines. - Driver behaviour and safety
Gain full visibility into driver behaviour with optional AI-powered dashcams that capture both road and in-cab activities. - Proactive maintenance alerts
Stay ahead of servicing schedules to maintain compliance, reduce downtime, and lower maintenance costs.
- Reduce costs
Identify underused vehicles to right-size your fleet and cut fuel waste.
- Local support you can count on
Real people, based here in New Zealand, ready to help when you need it.
- Flexible, affordable plans
Only pay for what your business needs!
iCOS manages your freight, while Argus tracks and optimises your fleet—together delivering full visibility from dispatch to destination.
Contact our team today to learn more!
iCOS LIVE + EROAD: Smarter Fleet Management Through Integration
Real-time Job Dispatch Meets Real-time Vehicle Data
iCOS LIVE integrates seamlessly with EROAD, New Zealand’s leading fleet telematics and electronic RUC solution, to provide a powerful end-to-end view of your transport operations.
By connecting job dispatch with live vehicle location, fuel usage, and compliance data, this integration helps fleet managers improve visibility, reduce downtime, and make faster, more informed decisions.
🔗 Key Benefits:
- Live Vehicle Tracking
View EROAD vehicle locations directly within the iCOS LIVE dispatch dashboard — track jobs and drivers in real time. - Improved ETA Accuracy
Combine job details with actual GPS data to provide customers with more reliable delivery windows. - Enhanced Safety & Compliance
Sync EROAD’s insights into driver behaviour and vehicle performance to support safer, more efficient operations. - Streamlined Workflows
Reduce phone calls between dispatchers and drivers with shared real-time data between platforms.
Together, iCOS LIVE and EROAD deliver the visibility and control today’s transport businesses need to operate smarter, safer, and more efficiently
iCOS LIVE + Navman: Integrated Fleet Tracking and Dispatch
Bringing Precision and Efficiency to Your Transport Operations
iCOS LIVE integrates seamlessly with Navman, New Zealand’s trusted provider of GPS fleet tracking and telematics solutions. This integration connects your job dispatch and fleet tracking into one powerful platform, giving you real-time insights and control over your vehicles and deliveries.
🔗 Key Benefits:
- Real-Time Vehicle Location
See the live location of your fleet within the iCOS LIVE dispatch dashboard for accurate job monitoring. - Optimised Routing and ETA
Use Navman’s GPS data to improve route planning and provide customers with precise delivery times. - Driver Behaviour Insights
Access valuable telematics data on driver performance to promote safer, more fuel-efficient driving. - Reduced Admin & Communication
Sync data between iCOS LIVE and Navman to streamline workflows and cut down on dispatcher-driver calls.
This integration empowers transport operators to deliver better service, enhance operational efficiency, and keep their fleets running smoothly.
Partners and Associations
Proudly Associated with SCLAA
Supporting Supply Chain Excellence Across Australasia
iCOS Group is proud to be associated with the Supply Chain & Logistics Association of Australia (SCLAA) — Australia’s largest and most active network for supply chain and logistics professionals.
Our connection with SCLAA reflects our shared commitment to:
- Driving innovation across transport, logistics, and supply chain operations.
- Supporting industry collaboration and continuous improvement.
- Staying ahead of emerging trends, technologies, and regulatory developments.
- Empowering logistics professionals with tools, insights, and partnerships that make a difference.
As members of SCLAA, we stay connected to the evolving needs of the industry and contribute to the ongoing advancement of supply chain excellence in Australasia.
“Together with SCLAA, we’re building a smarter, more connected supply chain future.”
Connected with CBAFF
Supporting the Customs, Freight & Forwarding Community
iCOS Group is proud to be associated with the Customs Brokers and Freight Forwarders Federation of New Zealand (CBAFF) — the voice of New Zealand’s customs, freight, and logistics industry.
Our association with CBAFF reflects our ongoing commitment to:
- Supporting industry standards and compliance in customs and freight forwarding.
- Staying informed on regulatory changes, trade developments, and border processes.
- Advocating for smarter logistics solutions that benefit importers, exporters, and transport operators.
- Collaborating with freight professionals to deliver tools that improve visibility, efficiency, and control.
By aligning with CBAFF, iCOS Group ensures our solutions remain relevant, robust, and responsive to the dynamic needs of the New Zealand freight and logistics sector.
“Proud to support the professionals who keep New Zealand trade moving.”
Affiliated with Ia Ara Aotearoa Transporting New Zealand
At iCOS LIVE, we’re proud of our long-standing affiliation — spanning over 25 years — with Ia Ara Aotearoa Transporting New Zealand, the leading voice of the road freight transport industry.
As a trusted industry partner, we share a common commitment to advancing safety, efficiency, and sustainability in New Zealand’s transport sector. This enduring relationship reflects our deep roots in the industry and our dedication to delivering practical, innovative solutions that meet the real needs of operators, dispatchers, and drivers.
Our ongoing support of Transporting New Zealand helps us stay connected to the issues that matter most — from compliance and regulation to digital transformation and workforce development.
Together, we’re driving smarter logistics for a stronger, more connected Aotearoa.
Road Transport Forum
We are extremely proud to be announced as the Winners of the “Outstanding Contribution to Innovation Award 2016” at the RTF Conference in Tauranga to iCOS LIVE.
Awards
Finalist SCLAA Awards (Supply Chain and Logistics Awards Australia ) Team Global Express in conjunction with ICOS GLOBAL
2024 Australian Supply Chain & Logistics Awards
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iCOS Global is a cutting-edge transport management system that has transformed our intermodal operations. Its seamless integration across the entire supply chain, sets it apart from other systems. The real-time, valuable information and insights provided by iCOS Global allow us to make data-driven decisions that significantly enhance efficiency and reduce costs. iCOS Global has become an essential tool for Team Global Express, driving continuous improvement and providing full supply chain visibility nationally.
Kathy Ross, CEO of iCOS Group, is a visionary leader. Her passion for the industry shows in her commitment to innovation and excellence. Kathy has a deep understanding of our industries needs and challenges which drives iCOS to develop practical, customer-focused solutions that empower our team to excel.
Team Global Express is proud to partner with iCOS Global.
Nick Toplis
General Manager Transport