Simplify and optimize
your freight and logistics journey
for total transparency
Phase one
Container Management
Job Bookings & Dispatch
Manage bookings with ease, no matter how many legs are required for success. With built-in functionality for RMP, RCS, SES, and Seal, meeting your compliance obligations is simpler than ever. Plus, Mapbox integration brings location management and routing to life, helping you reduce waste and optimize efficiency.
Dynamic Dispatch Hub
It’s all about simplifying workflows and
making dispatch more efficient. Dispatchers can now easily customize their view by
rearranging columns, setting filter tabs, and
pinning key information, ensuring the most
relevant details are always front and center.
Driver’s Mate APP
Take the stress out of dispatching. Create lots of different views that bend and adapt to fit whatever you need to get done. It means you can organize things exactly how you want, depending on the workflow or where the job is at, what the customer needs, or what’s most important at the time.
Real-time Port Integration
Stay on top of deadlines, avoid costly container penalties and ensure things run smoother for your operations and customers.
APIs are like messengers for computer programs. They help different software talk to each other so sharing information with customers, suppliers and third parties super easy. It means sharing information effortlessly, like job details and updates, helping everyone stay on the same page without any hassles or confusion.
The future of freight and logistics management.
Customer Portal
Customers can manage everything online. They can add jobs, see the costs, know where their shipments are, offering full transparency of your work flow all with a click of a button. It's all about making things convenient and keeping them in the loop without making phone calls.
Job Booking
Manage bookings with ease, no matter how many legs are required for success. With built-in functionality for RMP, RCS, SES, and Seal, meeting your compliance obligations is simpler than ever. Plus, Mapbox integration brings location management and routing to life, helping you reduce waste and optimize efficiency.
Dynamic Dispatch Hub
It’s all about simplifying workflows and making dispatch more efficient. Dispatchers can now easily customize their view by rearranging columns, setting filters, and pinning key information, ensuring the most relevant details are always front and center. With the ability to save preset layouts, users can switch between views quickly, adapting to different dispatch scenarios. Plus, features like color-coded status tracking and automated last free and detention date calculations help streamline decision-making, reducing the risk of missed deadlines. Optional Portconnect integration also brings real-time updates right into the dispatch screen.
Real-time Port Integration
Take the guesswork out of your booking process with Port Connect Integration. Automatically populate key fields with accurate, real-time information, reducing errors and helping you avoid costly penalties. Stay informed with the critical data you need—right when you need it.
FAF
Easily manage your FAF with FAF Groups, full history tracking, and the option to set future rates that apply automatically at the right time. You can review the FAF applied to any booking at any point, ensuring transparency and accuracy.
Reporting
Stay on top of your transport operations with embedded Power BI reports. Instantly access a suite of key KPIs like on-time performance, delivery delays, dwell time, all in one place. Make informed decisions, resolve issues faster, and keep everything running smoothly without sifting through mountains of data. Get the insights you need—right when you need them. Additionally you can gain full control of your data with Microsoft Power BI integration. Easily pull data into your custom-designed reports and combine it with other sources for a complete view of your operations. Stay informed and make smarter decisions with a unified, real-time picture of your business performance.
Driver's Mate APP
Designed to simplify and enhance drivers’ efficiency. Once jobs are assigned, you can give drivers full control over their routes and tasks, making navigation and management seamless. Real-time tracking ensures freight is accounted for throughout the journey. Drivers can capture photos of deliveries or damaged goods, even when out of network coverage, with the store-and-forward feature. All driver events are recorded and updated instantly across all user access keeping all stakeholders informed and streamlining the process. Additional features include optional but and possibly compulsory checks like the Seal Check, which prompts drivers to verify the seal’s integrity before proceeding, adding the verification information to the booking history. Drivers will also receive real-time notifications of any changes made to the route plan by dispatch, ensuring they are always up-to-date and able to adjust as needed.
Divisions
Handle resources, bookings, and what’s going on in all your depots, branches, divisions, and the whole organization. This makes it easier to put loads together, know who’s doing what, plan for what’s coming and going now and in the future, have visibility of changes, and be ready to adapt instantly, and keep your trucks being used to their full potential. Whether you need to focus on what impacts a specific business unit or see the bigger picture for the entire organisation, Divisions has got you covered.
Stacks (under development)
It's about making things easier and more practical for everyone. Dispatchers can track and group containers in stacks so that drivers can assign jobs to their vehicle based on the container that makes sense for them, depending on what the port allocates to them or its location in a work site.
Hubbing (under development)
Keep an eye on where the containers are in real-time, use resources wisely, avoid delays, save cash, and make use of hubs to keep things streamlined and well-organized.
Accounting Integrations (under development)
Microsoft Dynamics, Net Suite, Xero and many more.
Seamless Connectivity
APIs are like messengers for computer programs. They help different software talk to each other so sharing information with customers, suppliers and third parties super easy. It means sharing information effortlessly, like job details and updates, helping everyone stay on the same page without any hassles or confusion.
Subscriber-Driven Control
Enjoy complete control over your operations with flexible tools to manage customers, users, assets, rates, and locations—all customised to fit your needs. New profile features allow users to personalise their experience by changing themes, switching between accounts, and even adding a profile picture. With advanced configuration options and the reassurance of Microsoft security authorisation, you can confidently tailor your setup for maximum efficiency and security.
Revenue-Cost Automation
Handle the money side of each job without lifting a finger. It takes away the hassle, saves time, and keeps everything clear and organized without us having to do it manually.
Our Story
iCOS Group was originally founded by Chris Grace and Kathryn Ross, with a vision to build smarter technology for the freight and logistics industry. After Chris’s passing in 2003, Kathryn continued to lead the business forward — determined to honour their shared vision and grow the company’s impact.
The name “iCOS” comes from the original acronym: Integrated Cargo Operating System. In 2009, inspired by a shift in the industry and a moment of clarity, Kathryn reimagined the business for a connected, cloud-based future — and iCOS LIVE was born: an “Internet Cargo Operating Solution” designed to be live, real-time, and fully web-based.
Since then, the company has entered a new chapter — one of innovation, determination, and organic growth. iCOS LIVE has been entirely bootstrapped, grown without outside investors.
Accounting Integration(under development)
(under development)
And More
Integration Connections
API Integrations Under development
Under development
Partners and Associations
Awards
Finalist SCLAA Awards (Supply Chain and Logistics Awards Australia ) Team Global Express in conjunction with ICOS GLOBAL
2024 Australian Supply Chain & Logistics Awards
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iCOS Global is a cutting-edge transport management system that has transformed our intermodal operations. Its seamless integration across the entire supply chain, sets it apart from other systems. The real-time, valuable information and insights provided by iCOS Global allow us to make data-driven decisions that significantly enhance efficiency and reduce costs. iCOS Global has become an essential tool for Team Global Express, driving continuous improvement and providing full supply chain visibility nationally.
Kathy Ross, CEO of iCOS Group, is a visionary leader. Her passion for the industry shows in her commitment to innovation and excellence. Kathy has a deep understanding of our industries needs and challenges which drives iCOS to develop practical, customer-focused solutions that empower our team to excel.
Team Global Express is proud to partner with iCOS Global.
Nick Toplis
General Manager Transport